How to fight your credit card company and win

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Dealing with a credit card company can be about as pleasant as going to the dentist. Often you walk away from the experience feeling both mentally and spiritually drained. Credit card companies train their employees to be fearless and never back down.

Expecting quick and easy answers from a credit card company representative is not likely.

If you plan to take your credit card company on, then you need to be prepared with these five simple questions.

1. Why is there a mystery fee on my bill and do I have to pay it?

If you’ve ever opened your credit card bill and found a mystery fee on your statement, you’ll know how upsetting this can be.

If not, just wait! It’s coming your direction.  Credit card companies are constantly coming up with new ways 
to get at your money.

Contact your credit card company immediately, with questions about any new and unexpected charge.

And don’t forget to read all paperwork that comes from your credit card company. Most times they will detail any new or expected fees you will be paying.

2. Someone stole my credit card and charged purchases! Do I have to pay?

Not every fee or charge is expected. If you have recently misplaced your credit card and suspect fraudulent charges, then you are required to report this to your credit card as soon as possible.

Often, you will have less than sixty days to report a stolen or misplaced credit card or else be responsible for paying new charges. So, don’t delay!

If you report your card stolen or misplaced in time and mystery charges appear, you may be able to ask that they be taken off.

3. Can I add a second card holder, without an additional yearly fee?

If you decide to add another person onto your credit card account be sure to check out the annual charge for any additional cards. Never assume that the extra card will be free. They rarely are!

4. What will you do to me, if I don’t pay? 
The answer may seem obvious to this question, but often you might be surprised to find out that credit car companies have many resources at their disposal for collecting debts.

If you choose not to pay because of a dispute, your rights will be different than if you simply refuse payment because you don’t want to pay. Most likely the credit card company can impose higher default interest rates which can go up to 30%, depending on the company. So that a small debt could easily double in the matter of a few years. At worst, the company will report you to the credit card companies which will make it difficult to get favorable creditfor a home or car. 

You might even find it harder to get a job. Employers check credit reports, too! You may even find yourself in court over unresolved credit card debts and that could end in wage garnishment.

If possible, settle with the credit card company.

They may have solutions for people in financial hardships.

5. How can I cancel my credit card?

If you are simply fed up with dealing with a less than reputable credit card company, do not be afraid to cut all ties. But don’t simply assume that cutting up your credit card will invalidate your contractual obligation.

Contact your credit card company and ask how you can cancel your account. Ask about any account closing fees and ask that everything be put in writing.

You may be required to cut up your card and send it back to them. Follow up afterwards, to ensure that you don’t owe any more money than anticipated. Then quickly work to resolve any remaining debt.

Unless youre credit card company says that your debt is resolved and your account is closed, they may still have
the legal right to charge annual fees; over-draft fees; late fees and interest to your debt.

Simply not paying it, does not mean you don’t owe!

Get the facts before you deal with any credit card company and you’ll be prepared to win!

Don’t be afraid to ask the tough questions. Sometimes dealing with these people can be scary. But, ultimately their goal is to collect money.

They’re not your best friend, so don’t expect favoritism. Often you can get some help from customer service representatives if you deal with them politely. An irate tone will get you nowhere.Try to bargain with the person and explain your side.

That can go a long way to getting leniency when dealing with a credit card company.

You may be required to cut up your card and send it back 
to them.

Follow up afterwards, to ensure that you don’t owe any more 
money than anticipated. Then quickly work to resolve any 
remaining debt.

Unless youre credit card company says that your debt is 
resolved and your account is closed, they may still have 
the legal right to charge annual fees; over-draft fees; 
late fees and interest to your debt.

Simply not paying it, does not mean you don’t owe!

Get the facts before you deal with any credit card company 
and you’ll be prepared to win!

Don’t be afraid to ask the tough questions. 
Sometimes dealing with these people can be scary. 
But, ultimately their goal is to collect money.

They’re not your best friend, so don’t expect favoritism. 
Often you can get some help from customer service representatives 
if you deal with them politely. An irate tone will get you nowhere.

Try to bargain with the person and explain your side.

That can go a long way to getting leniency when dealing with a credit 
card company.

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