How is your service this New Year? Is it any better than last year? Service is paramount to a business and if you don’t have service you don’t have anything else. You need good service in order to improve sales and everything else. If you keep on pissing your customers off they will not return and you will lose sales and revenue as a result of it. You should focus on good service and train your employees to provide good services to your customers and you will see them return.
This is the time to increase sales. How are you going to do that? How are your team members? Are they selling or they’re just there for a paycheck? I think a lot of companies hire terrible sales team and that’s why they went out of business. Look at Sears or K-mart, there is no sales team there and people don’t even know about their stores and that’s why they are closed up. Yes, when you’re not selling, you’re not making money and you’re losing and it will hurt you eventually.
You can market for free nowadays with online social media. Make sure you open an account or a few on every social medical den then promote your company in every fashion ad make sure than they have people going to your business and buying yo8ur things. Social media is an excellent way to build up clients and earn more revenues. You must assign one person to help you do this in your company. Marketing is everything in a company. No one will buy your merchandise if they don’t know you.
This is the time to think about hiring good people. I see bad people running companies all the time and then they would ask why they are paying for a million lawsuits against some employs that got attacked at one of their show. Well, what was your management doing? They were supposed to watch out for the employee’s right. Even if it’s just your friends, they still need to procure high quality work.
You also need good products even if you have everything else. Good products sell for themselves and nothing else will top good products. They’re not in their for your management or your tables, they’re in there for the burgers so the burgers need to be good if you’re going to sell burgers.
The management team needs to be smart and hard working. They need to care about your business and manage in a way that will help your business.