What Makes a Great Online Shopping Experience?

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If you love to shop online than you know that not all e-commerce websites are created equal. Here are a few distinguishing factors:

1. Product descriptions are clear

2. I can always find styles I like

3. Offers payment options I want

4. It’s easy to determine the weight of the merchandise

5. Site offers reasonable shipping charges

6. The site provides shipping options I want

7. Customer service resolves my issues in a timely manner

8. Delivers my order in a reasonable amount of time

9. Provides fashion and trend information for someone like me

10. Shipping returns back to the company is easy

11. Site offers good value for the money

12. Pictures allow me to imagine how merchandise will look on me

13. Site look and feel makes it inviting to shop

14. Site provides great ideas for outfits

15. Checkout process is easy

16. I can find what I am looking for based on site organization


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