Master using the magic words. These magic word go a long way in your personal life and can make or break you in your professional life. “THANK YOU” How many ways can you tell a client Thank You? I will list a few.
1. Immediately after a client makes a purchase from you– Send an e-mail or card saying…Thank you for your patronage……….Look forward to servicing you in future
2.Referrals….Thank you for the referral. Your expression of confidence is appreciated. Trust that anyone you refer to me will receive the highest degree of professional service.
3. Telephone or In person contact– I realize time is precious. Thank you for taking the time to meet/talk with me. It was a pleasure. I will continue to respect the time you invest and hope to someday be able to serve you.
4.Presentation-Thank you for giving me the opportunity to present to you………If you have any questions please don’t hesitate to call.
5. Prospective client buys from someone else– It is with sincere regret that I am unable to help you at this time. Thank you for taking the time to consider my services. I will keep you informed of any changes or developments that may benefit you.
6.Birthday/Anniversary– Happy_____________. I thank you for your support. As always, I am commited to serve your needs. The power behind the Magic Words is organization. Get organized now and watch your business grow and your Client Retention soar. You should have a task list of people to send out Thank You cards or email to weekly or even daily depending on your industry. How does it benefit you? = Recognition, Brand Awareness, and Stronger client relationships.