An external company who wants to sell products in Malaysia can’t do it directly. Instead, it has to appoint somebody else to do the business. What the owner has to do is to find a Malaysian resident who is willing to open a business in Malaysia, and appoint him as the supplier for the products. After appointing the local businessman, the local company should register with the SSM, which is an organization that is responsible in registration of local companies. The headquarters of SSM is located at Menara Sentral, Kuala Lumpur. During registration, the person has to fill in and complete either Form A, or Form PNA. Form A is used when a business owner uses his own name to open the business. This process is easier and cheaper, and a transaction costs RM30.00 only. There is no requirement for approval of the business name at all, since all individual names are unique and are distinguished clearly in the Malaysian Identity Card.
If the business owner wants to open the business using another name, other than his own name in the Malaysian Identity Card, he should apply the name first with the SSM and wait for an approval. Applying for other names of a business requires a person to fill in the PNA Form. If the name is available and is approved, only then he can proceed with filling in the Form A, which is registration for a new business. After the registration with SSM is complete, the person can now start to look whether the product he is going to sell needs to require a license or not. It should be noted that certain products need license, while certain other products can be sold without a license in Malaysia. A product like SMBG, which is a medical tool used to measure the sugar level in diabetes patients, for example, does not require any license because up to now medical equipments do not require any license to be marketed in Malaysia. The only thing that has to be done by the business owner is to register with the Ministry of Health, under the online voluntary registration. This is not compulsory though.
Then, the local company should deal with the Royal Malaysian Customs to seek how to import the products from an external company. For example, when an external company from Philipina wants to sell SMBG in Malaysia, of course he has to appoint a local company. Then the local company should import the SMBG from the Filipino company, as a regulation required by the laws of Malaysia. Next, the Royal Malaysian Customs will deal with the local company in the matter of importing. Before the products can be imported, there are certain criteria to look at. First, determine what type of products to be imported. Second, identify whether the product needs any license or not. If the product needs license, apply for the license before dealing with the Royal Malaysian Customs.
Third, discuss with the Royal Malaysian Customs to see how much tax is imposed on the products. Certain products are eliminated from taxes, while other types of products are imposed with high taxes. The tax information will be obtained from the Royal Malaysian Customs itself. Make a meeting with the officer in charge to discuss about this in further. After that, decide whether to handle the importing on your own or to appoint an agent from the Royal Malaysian Customs itself. This can be done by contacting the Controlling Agent Unit which is also within the Royal Malaysian Customs jurisdiction. By paying some fees, the agents can handle all the matters pertinent to importing and simplifies the job of the local company.