The main topic being discussed in the book is about management. The focus is on the means by which corporate managers and executive officers learn to signal level changes. Simply put, the focal point of the book is giving guide in navigating level changes in career development. The basic lessons taught in the book is the Johari window which is a diagram on the inventory of the behaviors of a person involved in the corporate world.
In order to strengthen the contents of the book, the author provided at least twenty behaviors that are necessary for a person who is building or establishing credibility in the workplace. These behaviors include winning too much, adding too much value, passing judgment, destructive comments, the no or but decisions, telling the world how smart we are, speaking when angry, negativity, withholding information, failing to give credit, taking credit, making excuses, clinging to the past, playing favorites, not apologizing, not listening, not thanking, punishing the messenger, passing the buck, and as well as the it would not be me attitude. The basic purpose of Goldsmith in writing the book then is to remind some chief executive officers that behavior is one of the most important career boosters and that any negative behavior must not be overlooked in order to achieve the highest ladder in the corporate world in the safest way.
One of the most interesting part of the book is the presentation of the Johari window diagram. The diagram is applicable to the evaluation on one’s self in relation to behavior in the workplace. Personally, the said diagram served as an eye-opener for me since it focused more on what needs to be changed. However, the most important part for me is the discussion of the twenty behavior that would affect one’s career in the corporate world. Of the ten behaviors presented, the first ten behaviors are worth discussing.
In connection, it is not necessary to win in every discussion or arguments since winning too much is dangerous and damaging. Besides, adding too much value in a discussion is also discouraged by the author. He mnetioned in the book that when a senior manager worked in to develop a principle in a discussion with an intelligent build or two at every chance, as the author noted succinctly, the principle is improved by 5%, while commitment degrees would lessen by 50%, hence the idea of the report now becomes the idea of the manager which basically kills motivation. In some cases, passing judgment must also be made in the proper perspective. I apply this principle in my personal endeavor because it would save me from losing integrity. The rule is that, the more credibility an individual gained, the more careful he have to be in disclosing his opinion, specifically on trivial matters. In addition, destructive comments must be avoided. It would surely affect one’s character because the result of the said act is damaging to the company’s values. As Goldsmith puts it, the more a person give desctructive comments, the more damage is made by tactless remarks, particularly if doing them is a habit. I am also agreeable to this information provided by Goldsmith because it provided a caution to managers and executive officers to refrain from giving desctructive comments in order to achieve positive results in every decision-making endeavors.
The other negative behaviors includes the no/but/however attitude.This is the kind of individual whose natural reaction to any comment or idea is to push back. The symptom showed by the said individual is having too many sentences with no, but or however in tow. Moreover, showing to the world how intelligent a person in the workplace is not a good habit. The act is like having the urge after listening to a presentation to add any thing just to show that you already know the topic being presented. This act is one that should not be done because I believe that it is too embarrassing. The most embarrasing situation is also speaking when a person is angry. In a workplace scenario, I believe that it is embarassing for a superior who could not hold his anger and worse continue to speak when angry. It is difficult to resolve a specific issue when someone is too angry and speak it up unceasingy. While it is true that anger can get you noticed at first, but getting angry and speaking at the same time continuously would result to more damage on the individual that you are working with. Speaking while angry is also associated with negativity as the author presented. In fact, this is a more comprehensive version of the said behavior. It is like thinking that things will not work without even trying which resulted to waste of time and effort. Essentially, withholding information is also considered a negative behavior. If an individual in the workplace holds back data just to utilize as leverage, instead for essential reasons, the said individual are just going to halt providing value in a collaborative interaction. Lastly, failing to give credit is also not appropriate. One must give credit to another in the workplace especially when a positive act was done which provides leverage in the company.
The book is one of the most essential tool in order to pave one’s career path. The ideas presented by Goldsmith would serve as a guide for those who wanted to reach their corporate world. The content of the book is also presented in such a way that a person who already reached the corporate ladder high enough to loose it due to lack of proper character building. Besides, Goldsmith is right when he said that putting too much value on every discussion would make the efforts of a manager useless.
In addition, the book as also written with style as the author used different modes of presentation. For example, the author presented a simple diagram which is the Johari window for the readers to understand the scenario in the corporate world. It also served as a guide for individuals in shaping their career paths. The level of reading is applicable to both average-minded persons and as well as those who are considered intelligent. What I do not like about the book is that it is too honest to reveal the failures of some individuals in properly handling their corporate careers which delimit their will to move forward. It is like giving a huge blow in their negative behavior which makes their career on the verge of failing and loosing leverage to succeed. But, I will still suggest the book to other people because there are still various knowledge that the book could provide. Those who are aspiring to level up their corporate career must read this book since it is full of directions on how to do the said goal. However, those who had done improper development of their corporate career must think twice before reading the book. It is possible that they would feel regrets after they read the book which would lessen their self-confidence. All things considered, the book is very useful especially in the field of career development.